Address :
1 Marchmont Crescent, Edinburgh
Phone :
0131 221 0888
Category :
Real Estate Agents

Favorable Reviews

Sandradn

Umega Lettings is the best property management company I’ve used and always quick to help out with problems in my property and with neighbours.


Posted By: regarding Umega Lettings

Greggbr

Using Umega for my property in Stockbridge and am really pleased with the service. Always kept up to date and means I don’t have to remember to do anything!


Posted By: regarding Umega Lettings

DanMalcolm

Moved my properties over to Umega Lettings c4 years ago and havn’t looked back. I was used to having to chase up 3-4 times for an answer and for money to come off my rent without me knowing. Much, much better from Umega who seem to have cracked it!


Posted By: regarding Umega Lettings

Malcolmjas

My girlfriend and I let a property in Newington from Umega and they’re by far the nicest letting agency we’ve dealt with. Seem happy to go above and beyond sorting out things relating to mail, utilities and all sorts of other stuff that my previous letting agents wouldn’t dream of!


Posted By: regarding Umega Lettings

TraceyForever

Umega manage my flat in Dalry and have done a fantastic job of keeping it occupied and handling a kitchen refurbishment and some minor repairs on my behalf. Always quick to pick up the phone and keep me in the loop over email I’m pleased with how things are going.


Posted By: regarding Umega Lettings

Place your Review Now

Critical Reviews

james-nicholson

Really poor service from the word go. When trying to arrange viewings for the flat i ended up renting i had to constantly chase up emails/phone calls after being assured i would be contacted. On the day of my viewing i was told i would get a text with the full address only to arrive and no-one have any knowledge of this. After calling and eventually getting through to someone who knew what was going on i was able to view the flat. After the viewing i decided that the flat itself would be appropriate. This again was a slow process and my application cost me £40 - which compared to other agents was reasonable. On arriving in the flat i found it to be quite dirty, and certainly not proffessionally cleaned. The windows of the flat were filthy and the flat itself was quite grubby with the sofa (the flat was furnished) in poor condition. Not long after moving in my fridge freezer broke. This took 3 weeks to replace (after mentioning i may withold rent) despite paying a premium for a furnished flat. I was later contacted directly by the landlord to ask how i was settling - they had not been informed by UMEGA of the problem and so were not aware they needed to find a replacement. Again, this was a long process, with me constantly having to chase up the lack of action. On vacating the flat i spent considerable time cleaning and ensuring everything was in order only to be charged for cleaning which included the smallest of detail, and getting the flat to a standard that it was not in when i took the tennancy. On attempting to reclaim my deposit i waited nearly 1 month. Yet again i would call and email Umega without anyone getting back to me - i was required to send final utility bills and proof of their payment before getting my deposit back. I would certainly not use UMEGA again as my custom was not valued at all. I would warn both prospective tenants AND landlords against using their services as you will either get ripped off for a poor service OR from the perspective of a landlord, have a substandard agency marketing your property - who knows how many potential tenants are missed due to simple failure to return calls and emails, in addition to all the other failures.


Posted By: regarding Umega Lettings

sigute-kaminskaite

Very disappointed.From the beginning, misunderstandings with the agent.The slowest letting agency with which I had to face.Ask for somethink will get nothink.


Posted By: regarding Umega Lettings

Place your Review Now

Showing 1 to 10 of 16 (2 Pages)

Business Images

Social Media