Address :
1 Marchmont Crescent, Edinburgh
Phone :
0131 221 0888
Category :
Real Estate Agents

Favorable Reviews

TonySmith

Umega Lettings rent out our 5 bedroom property in Marchmont and have done a great job of keeping it full over the past 5 years or so. I don’t have to give the flat much thought as I know Umega take care of everything and will let me know if they need anything.


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PhilipHine

I’m a Umega tenant and am really happy with how things are going. Umega were easy to deal with before I moved in and have dealt with a couple of small issues in the kitchen very swiftly so no complaints at all! Very happy 


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cigarbellaservice

I’ve been usig Umega for about 7-8 years now and have always found their service to be first class. I’ve enjoyed watching them grow; testament to the good work they do


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charmingskinus

I’ve been living in a Umega property for the past 2.5 years and have always found them to be polite and responsive. I had a couple of issues with mice and my boiler losing pressure but my property manager was really quick to help out and sort things. Thank you


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Martinbrown

I’ve had a fantastic experience with Umega. They let my flat quickly, they always get back to me when I ask questions and their accounts department has been a great help to me J


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Critical Reviews

james-nicholson

Really poor service from the word go. When trying to arrange viewings for the flat i ended up renting i had to constantly chase up emails/phone calls after being assured i would be contacted. On the day of my viewing i was told i would get a text with the full address only to arrive and no-one have any knowledge of this. After calling and eventually getting through to someone who knew what was going on i was able to view the flat. After the viewing i decided that the flat itself would be appropriate. This again was a slow process and my application cost me £40 - which compared to other agents was reasonable. On arriving in the flat i found it to be quite dirty, and certainly not proffessionally cleaned. The windows of the flat were filthy and the flat itself was quite grubby with the sofa (the flat was furnished) in poor condition. Not long after moving in my fridge freezer broke. This took 3 weeks to replace (after mentioning i may withold rent) despite paying a premium for a furnished flat. I was later contacted directly by the landlord to ask how i was settling - they had not been informed by UMEGA of the problem and so were not aware they needed to find a replacement. Again, this was a long process, with me constantly having to chase up the lack of action. On vacating the flat i spent considerable time cleaning and ensuring everything was in order only to be charged for cleaning which included the smallest of detail, and getting the flat to a standard that it was not in when i took the tennancy. On attempting to reclaim my deposit i waited nearly 1 month. Yet again i would call and email Umega without anyone getting back to me - i was required to send final utility bills and proof of their payment before getting my deposit back. I would certainly not use UMEGA again as my custom was not valued at all. I would warn both prospective tenants AND landlords against using their services as you will either get ripped off for a poor service OR from the perspective of a landlord, have a substandard agency marketing your property - who knows how many potential tenants are missed due to simple failure to return calls and emails, in addition to all the other failures.


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sigute-kaminskaite

Very disappointed.From the beginning, misunderstandings with the agent.The slowest letting agency with which I had to face.Ask for somethink will get nothink.


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  • 100% Recommended Quality Letting agents with a highly professional approach

    Umega Lettings rent out our 5 bedroom property in Marchmont and have done a great job of keeping it full over the past 5 years or so. I don’t have to give the flat much thought as I know Umega take care of everything and will let me know if they need anything.

  • 100% recommended Umega Letting Agents Reviews- am really happy

    I’m a Umega tenant and am really happy with how things are going. Umega were easy to deal with before I moved in and have dealt with a couple of small issues in the kitchen very swiftly so no complaints at all! Very happy 

  • 100% Recommended Umega letting Edinburgh UK

    I’ve been usig Umega for about 7-8 years now and have always found their service to be first class. I’ve enjoyed watching them grow; testament to the good work they do

  • Umega property - Recommend him more highly

    I’ve been living in a Umega property for the past 2.5 years and have always found them to be polite and responsive. I had a couple of issues with mice and my boiler losing pressure but my property manager was really quick to help out and sort things. Thank you

  • Fantastic experience with Umega

    I’ve had a fantastic experience with Umega. They let my flat quickly, they always get back to me when I ask questions and their accounts department has been a great help to me J

  • Top level umega letting service Edinburgh'

    Umega have been great so far. They’ve just dealt with a problem I had with my dishwasher and their applicance guy was out within 2 days to take a look and he returned the following day to complete the repair. I couldn’t expect any more. All good!

  • Sharing my Thoughts

    Really poor service from the word go. When trying to arrange viewings for the flat i ended up renting i had to constantly chase up emails/phone calls after being assured i would be contacted. On the day of my viewing i was told i would get a text with the full address only to arrive and no-one have any knowledge of this. After calling and eventually getting through to someone who knew what was going on i was able to view the flat. After the viewing i decided that the flat itself would be appropriate. This again was a slow process and my application cost me £40 - which compared to other agents was reasonable. On arriving in the flat i found it to be quite dirty, and certainly not proffessionally cleaned. The windows of the flat were filthy and the flat itself was quite grubby with the sofa (the flat was furnished) in poor condition. Not long after moving in my fridge freezer broke. This took 3 weeks to replace (after mentioning i may withold rent) despite paying a premium for a furnished flat. I was later contacted directly by the landlord to ask how i was settling - they had not been informed by UMEGA of the problem and so were not aware they needed to find a replacement. Again, this was a long process, with me constantly having to chase up the lack of action. On vacating the flat i spent considerable time cleaning and ensuring everything was in order only to be charged for cleaning which included the smallest of detail, and getting the flat to a standard that it was not in when i took the tennancy. On attempting to reclaim my deposit i waited nearly 1 month. Yet again i would call and email Umega without anyone getting back to me - i was required to send final utility bills and proof of their payment before getting my deposit back. I would certainly not use UMEGA again as my custom was not valued at all. I would warn both prospective tenants AND landlords against using their services as you will either get ripped off for a poor service OR from the perspective of a landlord, have a substandard agency marketing your property - who knows how many potential tenants are missed due to simple failure to return calls and emails, in addition to all the other failures.

  • Umega Lettings

    Very disappointed.From the beginning, misunderstandings with the agent.The slowest letting agency with which I had to face.Ask for somethink will get nothink.

  • Sharing my Thoughts

    We have been utilising Umega's "Let Only" Service for around a year now and have found that the team are dynamic, accessible and highly professional. We have used other letting agents in Edinburgh and quite frankly, we have never experienced such a brilliant team quite like the one at Umega. Special Thanks to Andy, Corrine, Vicky and Stephen for your efficiency, continuous communication and, more importantly, your warmth! Choose Team Umega!!

  • Umega Lettings

    We have worked with Umega on several occasions and have recommended our landlords to them. I would not hesitate to recommend andrew and the team. Very efficient and personable.

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